20 years … that’s something to celebrate!

When Nordia was created in March 1999, few would have predicted that we would eventually become Canada’s largest provider of customer service solutions with more than 5,000 employees across Canada in 13 business centres.

Today, we kick off the festivities surrounding this important milestone. Throughout the year, we are organizing a series of activities and events as well as recognizing the loyalty of our employees who have been there since the beginning.

We have come a long way in the past 20 years, but the adventure is far from over, as we build on our past achievements and continue to make Nordia the best customer service provider and one of the best places to work!


Nordia Moncton centre moves to a beautiful new facility!

It was a busy couple of weeks as we moved our Moncton operations into an exceptional new facility located just around the block from the current location. This 60,000 sq. ft. centre will remain our largest centre in Canada, with even more capacity than before. The brand new centre is modern, bright and spacious, with all the amenities and features that employees are currently used to, including an onsite gym with showers, a games room, lounges and a beautiful cafeteria.

This is a considerable investment for Nordia and underlines our commitment to the Moncton area and our employees, as well as the standard of excellence we have set for best-in-world facilities. Creating exceptional work environments, along with offering our above-average compensation and great opportunities for career development are part of our employee value proposition and the primary reasons Nordia is able to attract and retain great talent.

Nordia at Canada's Most Admired Corporate Culture Gala

Last week, Nordia took part in Canada's Most Admired Corporate Cultures Gala hosted by Waterstone Human Capital, an inspiring event focused on culture and employee engagement as drivers of performance.

It is with great pride that we received this trophy, a symbol of our exceptional culture. Thank you to all our employees for contributing day after day in making Nordia a great place to work!

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Nordia Orillia braves the cold and raises over $500!

On February 23, for a third year in a row, the Nordia Orillia team joined thousands of other Canadians as they walked in the Coldest Night of the Year Event, a walk that aims to raise funds and support vulnerable families and individuals in our communities.

This year, the team braved the cold, walked 5K and raised over $500 that will be given to a local charity.

Hats off to all the participants – see you next year!

From coast to coast, Nordia's teams joined the conversation – again!

Once again this year, our teams from coast to coast joined the conversation to end the stigma surrounding mental illness through various activities during the #BellLetsTalk day. These activities included the sale of raffle tickets for "Wellness” baskets as well as a special activity: the Empathy Tree. Nordia employees were invited to write down their thoughts and testimonials on their very own tree leaves.

More than $4,000 will be donated on behalf of Nordia to the Bell Let’s Talk Community Fund. A success from top to bottom! Hats off to the entire organizing team and to our ambassadors without whom this activity would not have been possible. We are already looking forward to next year!

Here are the winners of our amazing "Wellness” baskets. Enjoy your relaxation time!

The Nordia Rouyn-Noranda team donates $9,185 to La Ressource

For the 5th consecutive year, twenty employees, volunteers and guests gathered on January 27 at the Nordia centre in Rouyn-Noranda to solicit donations from the people of Abitibi-Témiscamingue.

To support the superb team of volunteers, many door prizes, snacks and a pizza dinner were offered throughout the day. In addition, the team also received the visits and support from celebrities, which was greatly appreciated by all.

In the end, a cheque for $9,185 was presented in Nordia's name to La Ressource pour personnes handicapées de l'Abitibi-Témiscamingue / Nord-du-Québec. The Resource raised $542,162 to support its work.

Thank you to everyone who worked so hard to make this event a success!


Nordia named one of Canada’s Most Admired Corporate Cultures in 2018


Nordia has been recognized by Waterstone Human Capital as one of Canada’s Most Admired Corporate Cultures in 2018. This prestigious national award is presented annually to best-in-class organizations across Canada for nurturing corporate cultures that enhance performance and help sustain a competitive advantage.


“As Canada’s largest provider of customer service solutions, people are truly the essence of our business,” said John DiNardo, president and CEO of Nordia. “That why we invest so much in building a strong supportive culture focused on our employees, providing excellent compensation, exceptional work environments and lots of opportunities for career growth and development. These are essential ingredients to attract and maintain the best talent. The results speak for themselves: Nordia boasts the best employee retention and the highest employee satisfaction in its industry.”

“At Waterstone, we believe corporate culture drives performance and that it’s your organization’s greatest asset,” said Marty Parker, president and chief executive officer of Waterstone Human Capital and chair of Canada’s Most Admired™ Corporate Cultures. “What’s notable about the 2018 winners is their commitment to culture as a competitive advantage. They set an outstanding example for cultivating and sustaining great cultures that ultimately drive growth and performance. This year’s winning organizations are to be admired for the diverse and impactful ways they ensure culture underpins their success.”

For more information on Waterstone Human Capital or Canada’s Most Admired Corporate Cultures, visit canadasmostadmired.com.