Nordia Orillia joins the family

Nordia expects to hire more than 400 employees within the next six months

Last week, Rouyn-Noranda; this week, Orillia. Nordia is on a roll!

As one of the largest bilingual call centre operators in North America, Nordia has acquired the assets and lease of a call centre in Orillia, Ontario, formerly operated by TeleTech. Under the agreement, TeleTech will continue to use a portion of the facility to provide services to existing customers, while Nordia will take over management of the centre. Nordia is now hiring new customer service representatives in order to begin training this week.

“We are excited to acquire this first class centre and create attractive new jobs in the City of Orillia,” said John DiNardo, president of Nordia. “Starting today we begin our recruitment campaign to attract and train 400 talented customer service representatives to join our team in Orillia.”

"The City of Orillia is pleased to welcome Nordia to the community," said Orillia Mayor Angelo Orsi. "We are very pleased to see the recent joint effort between TeleTech and Nordia. Together with the City of Orillia, we are creating new job opportunities in our area. This is welcome news."

Orillia Mayor Angelo Orsi, Nordia Orillia Site Director Kerri Dryden, Nordia President John DiNardo and the City of Orillia's Manager of Economic Development Dan Landry gather for the announcement. (Photo: City of Orillia)

Orillia Mayor Angelo Orsi, Nordia Orillia Site Director Kerri Dryden, Nordia President John DiNardo and the City of Orillia's Manager of Economic Development Dan Landry gather for the announcement. (Photo: City of Orillia)

The Orillia call centre is Nordia’s 7th centre in Canada and will operate seven days a week, providing exceptional service and support for Bell residential customers in Ontario and Québec. Once fully ramped up, Nordia expects its activities will contribute more than $15 million per year to the local economy.

With the addition of the Orillia Centre, the total number of Nordia employees will grow to over 2,300, including over 2,100 customer service representatives, over the next six months.

Welcome aboard, Nordia Orillia!