Nordia was featured as part of a regional report on Montreal in the May edition of Direct Marketing Magazine. President John DiNardo revealed how Nordia has been able to become Canada's largest provider of customer service solutions by differentiating itself from its competitors and focusing on people.
"The only way to deliver good customer service for our customers is to maintain low attrition and high employee satisfaction. That's are business model -- we offer good wages, opportunity, state-of the-art facilities and a really nice working environment."
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