That’s right, we’ve become Canada’s largest provider of customer service solutions and we haven’t stopped growing.

We handle a myriad of different customer service relationships, including everything from answering basic service questions, solving technical problems, interesting your customers in new products and services, helping them with their bill payments, and most importantly, retaining them as your loyal customers. They call us. We call them. Sometimes we chat online. Sometimes, we’re in the back office or process orders. But every time, we engage and deliver.

So why does it work?
Because we're powered by people.

We offer the best compensation in the industry, along with great career opportunities and an exceptional work environment. Training and development is key: we take the time to prepare employees for the job and maximize their opportunities for success – their success is our success is your success.

So we attract the best and they grow with us.

We have the best employee retention in the industry, which means lower cost, higher performance, better value (oops, we just let out our secret!). We enjoy the highest employee satisfaction.

And happy employees provide great service.