Employee recommended, 10 years in a row!

At Nordia, we recognize that our people are the driving force behind our success, and creating a stimulating, rewarding environment for our dedicated team is essential to us. That’s why we regularly monitor their satisfaction. We are extremely proud to announce that 85% of our employees would recommend Nordia to their family and friends, according to our 2023 annual survey!

But this survey reveals much more than just a percentage. Our people’s thoughtful feedback demonstrates the exceptional support our employees have for Nordia and our culture.

Thank you all for your continuous vote of confidence!

Nordia recertified again in 2023 as one of Canada’s Most Admired Corporate Cultures!

Waterstone Human Capital has again recertified Nordia as one of Canada’s Most Admired Corporate Cultures for 2023.

Nordia was first recognized for this three-year distinction in 2018 and was again honoured in 2021. To maintain this prestigious award, winners must successfully meet Waterstone’s recertification requirement in years 2 and 3.

We are proud to say that in 2023, Nordia again passed with flying colours, more than surpassing the recertification criteria, demonstrating again that we remain among the best-in-class Canadian organizations for having cultures that enhance performance and sustain a competitive advantage.

This recognition goes to the heart of our efforts to put people and culture at the center of everything we do, because for Nordia, people are the essence of our business. That why we have the best employee loyalty and highest employee satisfaction in our industry.

Kudos to everyone at Nordia who contributes every day for helping to make Nordia a great place to work and grow your career!

$43,730 raised to support our communities!

Every year, Nordia employees show they care for their communities by contributing generously to our annual United Way fundraising campaign. This year’s response was no exception as employees pledged an impressive $37,730, to which Nordia added another $5,000, bringing the total contribution to $43,730.

These contributions will play a vital role in supporting grassroots organizations across the country dedicated to helping kids, struggling families and the elderly succeed in our communities. Thank you all for this tremendous demonstration of solidarity.

Inauguration of the Denis Huard conference room

Nordia recently paid tribute to Denis Huard, an esteemed colleague and exceptional leader, by renaming the main board room in Laval in his honour. The commemorative plaque was unveiled in the presence of his family and close colleagues, serving as a heartfelt tribute to his memory. Denis will forever remain in our hearts and minds.

Denis Huard 1970-2023

It is with great sadness that we announce the passing of Denis Huard, a dear friend, valued colleague, and exceptional leader who played a vital role in the success of our company.

Denis was an unshakeable optimist and valiant fighter, with a competitive spirit and a can-do attitude. His battle against cancer was a testament to his selfless passion and dedication to his family, friends, and work. He inspired us all with his unwavering positivity and will be fondly remembered by those who had the privilege to know him.

Denis joined Nordia in 2013 as Vice President of Operations, bringing with him a wealth of experience from his 21-year career at Bell Canada. At Nordia, he played a pivotal role in driving our expansion as Canada’s largest provider of customer services. His laser focus on driving performance and results, as well as developing his team and future leaders, was truly remarkable. Last year, when Nordia acquired Quantrics, Denis was promoted to Senior Vice President of Operations, taking on the challenge of overseeing call center operations in Canada and the Philippines. Even in the short time he had in this role, the positive results of his leadership are already evident.

We extend our deepest condolences to Denis’ family, friends, colleagues and loved ones, especially his wife and his two daughters, who both worked at Nordia at various times over the past years.

Denis’ passing is a tremendous loss to our company and to the wider community. We will all miss his sharp mind, humour, and warmth, but we will always be grateful for the time we had with him. Rest in peace, dear friend.

Nordia employees help make the holidays magical

As we celebrate the end of the year, Nordia employees are again showing their generosity and helping spread the holiday spirit.

The Nordia Peterborough team donated $500 to Kawartha Food Share in support of feeding local families. This non-profit organization assists more than 8,900 men, women and children monthly, through their various meal programs, food banks, and housing projects.

Every year, the Nordia Saint John team sponsors a local family and helps bring joy to them during the holiday season by purchasing items on their Christmas wish list. This initiative shows just how much our employees care about their local communities.

At Nordia, we put people first. It warms our hearts to see our team continuously uphold and represent our values within the organization and in their communities.

Employee recommended, 9 years in a row!

The employees have spoken: 85% would recommend Nordia to their family and friends, according to our most recent annual survey! For the 9th consecutive year, satisfaction rates exceed 80%, solidifying our position as the industry leader.

Having been recertified recently as one of Canada’s most admired corporate cultures for the second time in a row by Waterstone Human Capital, these results demonstrate that we cultivate an exceptional work environment focused on our people. But, most importantly, receiving this kind of approval from our employees is deeply gratifying as they are the heart of our business.  

Thank you all for making Nordia a great place to work!